Ask your Doctor or Specialist to refer you to South Coast Private Hospital.
Referral must be to the hospital from your GP or Psychiatrist.
Our team of health professionals specialise in assessing and treating mental health disorders and the exacerbation of pre-existing disorders.
Our Admissions and Assessment team will discuss your suitability and eligibility for admission. We will confirm your admission date and allocate a Psychiatrist if you don’t already have a treating Psychiatrist at the Hospital. This Psychiatrist will be responsible for overseeing your treatment.
Our Admissions and Assessment team will contact your insurer (health fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered, and what out-of-pocket expenses are to be paid.
If you have an excess or co-payment with your health insurance, you will be required to pay this at the time of admission.
Self-funded patients will be required to pay at the time of admission. Generally we ask for 10 days up front plus Doctor fees.
Please contact our Admissions and Assessment team on 1800 250 000 who will arrange for an estimate of expenses to be provided.
Please bring the following items with you to hospital:
Our Admissions and Assessment coordinator will advise you of any other requirements, prior to admission.
All rooms include a TV and local radio stations and complimentary WiFi. Patient lounges and seating areas are available in each Ward.
On the day of your admission, ensure you arrive at the hospital at the time designated by the Admissions and Assessment Coordinator. On arrival, please register at reception so our administration staff can confirm your personal details, sign the hospital paperwork and admission forms.
Our Nursing staff will then show you to your room, and an orientation of the hospital will be provided.
The hospital doesn't accept responsibility for security of your possessions, including jewellery, watches and money. We ask that you arrange for valuables to be taken home.
As an inpatient, you are not permitted to operate a motor vehicle while undergoing treatment. You should arrange for someone to drive you to hospital. If you drive your own car, please arrange for the vehicle to be removed when you have been admitted. Parking is not available on site, however there is short term metered parking on the street.
When admitted, you will be under the care of a treating Psychiatrist who will see you throughout your admission. Our experienced team of Nursing and Allied Health professionals will also support you.
All patients have a comprehensive psychiatric, medical and nursing assessment. Assessments assist us to formulate diagnostic and treatment plans to get the best individual patient outcome.
After an assessment, you will join one or more of our inpatient therapy programs. Our hospital offers evidence-based therapies for anxiety treatment, depression, bipolar disorder, alcohol and other drugs, PTSD and a range of needs and diagnoses.
Our Hotel Services team prides itself on its comprehensive and appetising meal service. All meals are prepared in the hospital kitchen, where we focus on meeting the nutritional needs of all patients. Special dietary needs are catered for, on request.
All meals are served in the hospital dining room unless otherwise directed by your treating team.
Meal service times are:
Check our example inpatient timetable below
Example Inpatient Program Timetable
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient areas, rooms and communal areas. If you have any concerns about our housekeeping during your stay, please speak to your allocated Nurse who will have this addressed.
We value your feedback at South Coast Private Hospital. Whether you want to pass on a compliment or provide feedback to help improve our service, we encourage you to:
There are also patient feedback boxes that are located throughout the hospital - Patient Feedback and Impression forms that can be completed.
Our discharge planning starts when you arrive at hospital. This helps to discuss and plan for your needs, after your hospital stay. Any additional charges will be settled on discharge.
We ask that you vacate your room by 10:00am, so that we can prepare for our next patient.
Please check with your Nurse before leaving to collect your medications and prescriptions, and to confirm any follow up appointments you may have. For more information, refer to Discharge.
If you are admitted to hospital, you are not permitted to operate a motor vehicle or leave your vehicle onsite. Please make arrangements with a family member or your carer, and discuss this with hospital staff prior to discharge.
Special arrangements can be made for DVA patients to get you home safely after your hospital stay.
