Visitor FAQs

Helpful answers to visitor frequently asked questions.

If you have any more questions please call us on 1800 250 000 or email us on sco.info@aurorahealth.com.au 

What do we do when we arrive at the hospital?

Please check-in at our reception desk.

Does the hospital provide parking?

No, there is no public parking available within the hospital. There is a drop off bay at the front of the hospital. Metered and paid parking is also available in surrounding streets.

Can we bring gifts into the hospital?

Yes, you are welcome to, provided that the items are not in breach of doctor or hospital policy.

Bunches Wollongong

Florist: 02 4229 1877

Flower Bud & Co

Florist: 02 4226 6000

Pepe's Garden Wollongong

Florist: 0414 191 986

Loving Loudly
Online gift store

Is there accommodation close to the hospital?

The Sage Hotel Wollongong, Mantra Wollongong and Best Western City Sands are located close by. We do not have an affiliation with these businesses.

Escalation of Care

As a family member or carer, if you have any worries or concerns about your loved one's care, the staff are here to support you and address your concerns promptly and appropriately. Please feel free to discuss any issues with their nurse or doctor, or ask to speak with the nurse in charge.

Carer Resources

We recognise the importance that family and friends play in their loved ones' recovery journey. Your support and dedication can make a significant difference in their well-being. Here are some valuable resources to assist you: